Kilts and New Items

Everything Else

How do I return an item?

Return Policy

Contact us before making any return. [email protected]

-Original sales receipt or print out of online order must accompany returns.
-We accept returns for exchange or refund 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in "new unaltered, unused condition and unwashed". Definition of new, unaltered and unused condition is:
• -without showing signs of wear or damage in any way
• -Special Orders are not refundable unless there are quality or workmanship problems.
• -unless noted that it cannot be returned or has a different return policy time period other than that 30 days noted in that item's particular item description.

-If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for replacement, store credit or a cash refund.
-Refunds are contingent upon inspection of item(s) once we receive it.
-Customer is responsible for all shipping costs if seller is not at fault.

**Please contact customer service for more information on returning an item. Thank you.

Got Kilt
email us at [email protected] or call 989-262-8065

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